Lakhdatar Furnitur

Thank you for shopping with Lakhdatar Furnitur. We are committed to processing and delivering your orders safely and on time. Please read our Shipping Policy carefully.

1. Order Processing Time

  • All orders are generally processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Processing time may vary for customized or special-order products.

2. Shipping Time

  • Standard delivery generally takes 3–7 business days, depending on your location.
  • Delivery times may vary for remote areas, high-demand periods, or due to courier service delays.
  • Estimated delivery timelines are indicative and may be affected by circumstances beyond our control.

3. Shipping Charges

  • Applicable shipping charges will be displayed at checkout before payment.
  • Free shipping may be available on selected products, locations, or promotional offers.
  • Any applicable shipping charges will be communicated before order confirmation.

4. Order Tracking

Once your order has been shipped, tracking details may be shared through:

  • SMS
  • WhatsApp
  • Email, if provided

Customers can use the tracking information provided to check the current delivery status of their order.

5. Delivery Delays

We make every reasonable effort to deliver orders within the estimated timeframe. However, delays may occur due to:

  • Courier or logistics partner delays
  • Natural disasters or adverse weather conditions
  • Incorrect or incomplete address details
  • Public holidays
  • High order volumes
  • Unforeseen circumstances beyond our control

Steelvalley is not responsible for delays caused by third-party courier or logistics partners.

6. Incorrect Address

Customers are responsible for providing a correct and complete shipping address and contact information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional shipping charges may apply for re-delivery.
  • The order may be returned to us by the courier partner.

7. Damaged Package

If you receive a package that appears damaged or the product is damaged during transit:

  • Please contact us within 24 hours of delivery.
  • Share clear photos/videos of the package and damaged product for verification.
  • Keep the original packaging and product safely until the issue is resolved.

We will review the matter and provide appropriate assistance in accordance with our Refund & Returns Policy.

8. Contact Us

For shipping-related questions or assistance, please contact us:

📞 Phone: +919509813440
📧 Email: sitaramtak644@gmail.com

Lakhdatar Furnitur
Thank you for shopping with us.